Monica the Mediator
Monica Kreiner, M. Ed.
Chartered Mediator with ADRIC and Practising Mediator with AFMS
Mediation Saves
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Mediation saves both time and money. Conflicts that end up in court or in grievance procedures are costly. Mediations can be scheduled within a couple of weeks and solved in a few hours.
We all find ourselves in conflict. Sometimes we need a little help with it.
I know how to be that neutral person that can help those in conflict find a new way through their difficulty. I coach people to talk and listen effectively to one another. This helps people express what is important to them and their motivations. Once people feel heard, they can develop an understanding for the other’s perspective. This understanding moves people off their strong positions and towards a collaborative solution. Working together towards a win/win solution, parties control their own resolutions.
I use the four stage model of interested-based mediation. The four stages are:
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setting the groundwork,
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identifying issues,
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exploring what’s important
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working towards resolution.
What’s important can include concerns, hopes, expectations, assumptions, priorities, beliefs, feelings, values and needs. Exploring these related to the conflict topic is one of the most important phases of the mediation. It involves both listening and speaking.
Mediation Preserves Dignity
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Conflict often strains interactions between people. Mediation is a way of addressing a conflict that eases the tension in how people relate to one another. By helping people both talk and listen to one another, better understanding is developed. This opens up new solutions that all parties will find more acceptable. In this way the relationship can become stronger than before the conflict. Using mediation makes sense if you want to preserve dignity in your interactions with others.
An example is that between separating and divorcing parents. They often need to deal with one another around the parenting of their children. Mediation helps them to work things out when they disagree so that together they can do what is best for everyone concerned.
Monica's Qualifications
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I have a master’s degree in education with additional mediation training.
I am a Chartered Mediator with the Alternative Dispute Resolution Institute of Canada. I am a practising family mediator with the Alberta Family Mediation Society. I have earned Certificates in Interest Based Mediation and Conflict Management from the Alternative Dispute Resolution Institute of Alberta. This involves over 250 hours of training and skills assessments. I mediate on the Alberta Justice Civil Court and Family rosters and on the Federal Farm Debt Mediation Roster.
As the mediator, I am not a judge and I will not take sides. My role is to provide a non-judgemental, supportive and safe environment to help all parties communicate what is important to them. I do not offer advice or impose solutions.
People have often come to me with problems because they see me as being confidential, respectful and accepting. My keen mind and quick understanding helps me coach others for improved communication.
Types of Mediation
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business mergers
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business partnerships
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business valuations
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construction
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elder care
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family businesses
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family farm transition plans
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insurance
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land/environment
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landlord tenant
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parent teen
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real estate
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separation/divorce
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sports
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workplace
Resources
This resource is to help people prepare mentally for their mediation ahead of time. Click on the button below to access the document.
Just a sample of my work. To see more or discuss possible work >>